Passionate about assembling IKEA furniture and finding nature in urban spaces
I can drive a tractor. I’ve gotten lost in Croatia alone. I grew up in a house that was only heated by a small wood stove. I dressed up in costume to give tours of a historic mansion.
You may think none of that has anything to do with working in research, design, and product, but, like all people, my past experiences guide the mental models I use today. For me, my work goes beyond building empathy and putting myself in someone else’s shoes.
The truth is, I don’t know what it’s like to be someone else. I do know through listening, observing, and conversing, I am able to get to the bottom of what makes people tick. I enjoy creating a deep understanding of people and using that knowledge to create products and experiences that truly solve user problems and create value.
Currently
I’m an Experience Design Strategist at Dr. Dish, where I spend my time talking to players, coaches, trainers, and parents to understand how people train, where they struggle, and what could make the experience better. I help shape the strategy, design, and rollout of connected basketball training products used by athletes around the world.
I love working on physical products because you get to see them out in the wild. There’s something exciting about watching people use something you helped create and seeing it become part of their everyday routine.
A few projects that really got me excited…
The missing ingredient in basketball training
By introducing consequence and game-like pressure, basketball player performance increased when it mattered most: game time.
The product design makes sense…until you actually watch people use it
Seeing real training environments changed how we built the experience.
Products & features passed every test and still failed after release
Creating a Beta Program allowed testers in the field to uncover edge cases that internal testers never hit.
If customers don’t see value, nothing else matters
Tracking satisfaction over time turned scattered signals into a system that drove the roadmap.
We shipped features, and no one cared
Aligning Product, Marketing, and Sales changed how we brought products to market.
a little about me…